In August the three outlets together received 1,212 orders, eleven percent more than in July. Keputih took almost half of them, because the new semester brought students back to the campus. Rungkut stayed steady at about three hundred orders, and Wiyung, the newest outlet, passed two hundred orders for the first time.

Wash, dry and fold remained the most popular service, with seven out of ten orders. Express orders grew fastest, mostly on Mondays and on the days before exams. Dry cleaning of suits and kebaya rose in the second half of the month because of weddings. Shoe cleaning was the only service that fell, by six percent.

The average order took two days and five hours from arrival to departure. Express orders kept their one-day promise in ninety-seven percent of cases. Late orders were almost all regular orders at Keputih during the first week, when the dryer there broke down for two days. The repair cost 1,450,000 rupiah and the dryer has worked well since then.

Customers paid by QRIS more often than before: forty-one percent of payments, up from thirty-three percent in July. Cash fell to thirty-five percent and bank transfer made up the rest. Nine customers asked for a refund, all for late orders, and all were given a free express wash instead. For September the owner plans a second dryer at Keputih and a student discount on Mondays.
